Terms & Conditions

  1. By confirming a booking, you enter into a contract on these terms and conditions with BNS Wellbeing for the supply of agreed services to you in accordance with your booking.
  2. Regarding the bookings of therapies such as onsite massage, Reiki, reflexology and Indian head massage, on the day of the appointment and before each treatment begins, each client will be asked to sign a disclaimer form for insurance purposes.
  3. On the day of the booking, BNS Wellbeing will provide an invoice to the company. Payment is expected within 30 days of the booking unless agreed otherwise with the company.
  4. There is a cancellation policy for confirmed bookings. Once dates are confirmed, there is a 50% charge of the agreed rate outside 48 hours notice. Any confirmed bookings cancelled within 48 hours notice will be invoiced in full price the agreed rate.
  5. In the event that the Specialist is unable to attend the booking, the Specialist reserves the right to appoint a suitably qualified practitioner to perform the services. You will be informed of this change.
  6. In the unlikely event of racial, gender or sexual harassment, our Specialists hold the right to immediately end the session.
  7. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts.